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Implementation of Business Processes In infrastructure management the implementation of business processes often requires the implementation of an infrastructure management system (business process support system). This requires the analysis of many different aspects of the infrastructure to be managed. In order for business processes related to the determination of optimal management strategies to function correctly it is necessary to know the existing condition of the infrastructure and to be able to approximate how it is expected to change over time. Depending on the infrastructure to be analyzed this condition analysis should be done for each individual structure or for the infrastructure network as a whole. The costs and benefits of maintenance and preservation interventions must also be known if optimal management strategies are to be determined. This economic analysis of interventions should take into consideration both the costs and benefits of the agency that is managing the infrastructure and the costs and benefits to the users of the infrastructure. Although not frequently done explicitly, another aspect to ensure truly optimal infrastructure management strategies is the evaluation of the risk and vulnerability of civil infrastructure both at the individual structure level and at the network level. Such risk and vulnerability analyses may include technical failure, natural catastrophes and terrorism. Once the analysis of the condition, the economics and/or the risk and vulnerability has been conducted it is advised that this information is validated by an independent source. Validation of the analyses helps to ensure that the quality of the information used in the infrastructure management system is free from errors and that the strategies for the management of infrastructure is the best possible. The final requirement before an infrastructure management system is put into use is the need to ensure that all the users of the system have adequate training. Even the most well developed system is of little use if the people responsible for its use and exploitation can not use the system as it is designed. During this training time there is also further potential for the system developers to identify possibilities of errors of usage and to correct them. Once in use it is recommended that the system be periodically reevaluated to ensure that is meeting the goals of the organization responsible for the management of the infrastructure.
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Condition analysis for single structures and entire infrastructure networks is required to ensure that the models in infrastructure management systems are correctly initialized and updated. |
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Economic analysis for maintenance and preservation interventions is required to determine their costs and benefits and how they will be modeled in the infrastructure management system. It also includes the structuring of economic trade-offs, performance trade-offs, market analysis and life-cycle aspects. |
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Risk and vulnerability analysis involve systematic evaluations of the probability and consequences of having specified limit states for civil infrastructure and the associated consequences. They can be performed with respect to technical failures such as the overloading of concrete girders in shear, overtopping due to flooding and explosions due to terrorists. |
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Validation of the data and the analysis ensures that the highest quality information possible is used in the infrastructure management system. It should be done by an independent party. |
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Training involves the education of users of with respect to all aspects of the developed infrastructure management system from collecting the necessary data to their operation. |
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